Last Updated: Jul 28, 2026
No. of Questions: 50 Questions & Answers with Testing Engine
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| Section | Objectives |
|---|---|
| Sales Strategy & Customer Alignment | - Competitive landscape and solution placement - Customer needs identification and consultative selling |
| HP pMPS Portfolio Knowledge | - Understanding HP printing and managed services offerings - Value proposition of pMPS solutions |
| Sales Execution & Objection Handling | - Overcoming customer objections - Communication of ROI and benefits |
1. Which major types of HP imaging and printing solutions are available to customers? (Select two.)
A) third-party solutions integrated in the device
B) optional solutions that extend functionality
C) direct mail accessories that auto install
D) HP solutions integrated in the device
E) re-manufactured supplies solutions
2. Which condition is true in an HP pMPS classic contract (as opposed to pMPSInside)?
A) The contract is renewed 6 months before the end date.
B) HP invoices the customer, and the contract is between HP and the customer.
C) The contract term is 36, 48, or 60 months.
D) HP invoices the HP MPS partner.
3. Where do you need to send the HP pMPS hard copy contract?
A) HP local sales representative
B) HP pMPS Deal Support Centre
C) HP EMEA Marketing Department
D) HP Financial Services
4. Within HP EDP, how can a salesperson generate a summary report to show their "Pipeline" of opportunities?
A) Sales people cannot generate their own reports; all reports are automated and emailed quarterly as a function of the HP Smart Portal.
B) Reports can be generated directly via the HP EDP Portal, by selecting Reports and My Opportunity Pipeline.
C) The sales person requests "Pipeline" reports from the HP EDP administrator role within their organization.
D) Pipeline reports are only available via the support desk, HP Infocenter.
5. Which contract duration can HP pMPS offer?
A) a contract that is fully flexible between 6 and 72 months
B) the customer's choice of a 3, 4, or 5 year contract, paid quarterly in advance
C) a contract that is fully flexible between 12 and 60 months
D) the customer's choice of 12, 24, 36, 48, or 60-month fixed periods
Solutions:
| Question # 1 Answer: C,D | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: D | Question # 5 Answer: D |
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